Customer Campaign Management

If you don’t have sufficient resource in-house to plan, launch and analyse direct marketing campaigns yourself, consider Broadsystem as your campaign-planning partner. We will undertake any aspect of your campaign to ensure you deliver the right message, through the right medium, to the right customer, at the right time. And because we have our own contact centres, automated response (IVR) systems, SMS and email solutions and mailing facilities, we can deliver via a full suite of communications channels – whatever your need.

Our Customer Campaign Management services include:

Customer contact strategy planning

List procurement and evaluation

Data mining, selection and targeting

Campaign contact history creation

Online campaign response analysis and reporting

Multi channel campaign execution, fulfilment and response management

Our Customer Campaign Management clients include:
Blue Square, The Sun, five, Corus Hotels, Cunard Line, Specialist Holiday Group